RETURN POLICY

Returns/Exchanges

If you are unsatisfied with the purchase, we offer refunds and exchanges for a period of 15 days from the date of delivery of the order. To be eligible for return, the product must be in its original condition, unused and with the product tags intact. Orders once exchanged are not eligible for returns.

After we acknowledge your return request, we will arrange for a reverse pick-up from the address in the order. Our delivery partner will collect the package from you within 1-3 days and ship it to us. Once the return is picked up, it takes 5-7 days for us to initiate refund/exchange. In case our courier partner, Bluedart has no pick up services in your pin code, you will have to send us the items back via a reputed courier service and send us the tracking details.

 

After receiving the returned items, we will process it further after a thorough inspection to ensure it meets the conditions mentioned above. In case of exchanges to another size, it will be subject to availability at the time we receive the return package. It might take 5-7 business days for the refund to get processed and credited to your account once initiated.

 

For COD orders, refund will be processed via bank transfer, the details of which has to be entered on our return portal while initiating the return. For pre-paid orders, the refund will be initiated via the original payment method you used during the purchase.